Tugger the SLUGger!SLUG Mailing List Archives

Re: [SLUG] New Laptop Problems


Another obvious thing is to ensure you are using the correct audio device/output source. I have fallen fowl of booting with a USB webcam and it using the usb sound device by default and I had to change it. Also the volume in the mixer is is not set high enough or enabled for headphones.

I know this is pretty obvious, but sometimes the default behaviour is not intuitive and has caught me out :-)

Grant


On 02/06/11 18:04, Ben Donohue wrote:
Hi Bill,

have you tried booting with knoppix live cd?
(yes I know you've tried others)
Also there are winders live cd's like hirens that may boot and help
diagnostics.

On the touchpad, sometimes there is a small button next to the touchpad
that turns it off and on. I know... pretty obvious... but it happened to
me once. I just wasnt' expecting a button there.
Also is there a volume wheel near the audio... yeah I know pretty
obvious too but sometimes you see it. Also touch sensitive buttons above
the keyboard are sometimes used to turn hardware off and on.
When the hardware is off they are sometimes not lit up. You have to know
they are there.

Thanks,
Ben Donohue


On 2/06/2011 11:59 AM, gonzo01 wrote:
3 weeks ago I bought an MSI Cx640 laptop - 2nd Gen Sandy Bridge cpu,
USB 3 etc.

I'm running LinuxMint 11 (latest)

Problems:-

1) cant turn off touchpad - when using mouse, pointer/entered text
jumps all over the screen.

2) no audio from headphone/audio out port.

Excuse the long post, but here is info re system from both Mint and
Windows 7-

MSIlaptop

$ lspci
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor
Family DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation 2nd Generation Core Processor
Family PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation
Core Processor Family Integrated Graphics Controller (rev 09)
00:16.0 Communication controller: Intel Corporation 6 Series Chipset
Family MEI Controller #1 (rev 04)
00:1a.0 USB Controller: Intel Corporation 6 Series Chipset Family USB
Enhanced Host Controller #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High
Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 6 Series Chipset Family PCI
Express Root Port 1 (rev b5)
00:1c.1 PCI bridge: Intel Corporation 6 Series Chipset Family PCI
Express Root Port 2 (rev b5)
00:1c.3 PCI bridge: Intel Corporation 6 Series Chipset Family PCI
Express Root Port 4 (rev b5)
00:1c.5 PCI bridge: Intel Corporation 6 Series Chipset Family PCI
Express Root Port 6 (rev b5)
00:1d.0 USB Controller: Intel Corporation 6 Series Chipset Family USB
Enhanced Host Controller #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation HM65 Express Chipset Family LPC
Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 6 Series Chipset Family 6
port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 6 Series Chipset Family SMBus
Controller (rev 05)
01:00.0 VGA compatible controller: nVidia Corporation Device 0ded
(rev a1)
03:00.0 Network controller: Atheros Communications Inc. AR9285
Wireless Network Adapter (PCI-Express) (rev 01)
04:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host
Controller (rev 04)
05:00.0 Ethernet controller: Atheros Communications Device 1083 (rev c0)

---------------------

Mint touchpad info

linux mint 11 (HardInfo)

FSPPS/2 Sentelic FingerSensngPad

bus    0x11
vendor    2
product    0xf
version    0x0
connected to    isa0060/serio2/input0

----------------------
System Info Win7

Name    Conexant SmartAudio HD
Manufacturer    Conexant
Status    OK
PNP Device ID
HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_1462109C&REV_1003\4&2B51D37D&0&0001
Driver    c:\windows\system32\drivers\chdrt64.sys (8.54.0.0, 1.51 MB
(1,581,184 bytes), 12/02/2011 12:23 AM)

Name    Bluetooth Audio Device
Manufacturer    Atheros Communications
Status    OK
PNP Device ID
BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\8&232D02A9&0&000000000000_00000000
Driver    c:\windows\system32\drivers\btath_a2dp.sys (1.0.0.0, 294.61
KB (301,680 bytes), 28/09/2010 5:13 AM)

Name    Intel(R) Display Audio
Manufacturer    Intel(R) Corporation
Status    OK
PNP Device ID
HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_1462109C&REV_1000\4&2B51D37D&0&0301
Driver    c:\windows\system32\drivers\intcdaud.sys (6.14.0.3074,
310.00 KB (317,440 bytes), 11/02/2011 4:11 PM)

-----------------------
Win7-Ss Info

mouse/touchpad

Hardware Type    USB Input Device
Number of Buttons    0
Status    OK
PNP Device ID    USB\VID_046D&PID_C05A\6&17E3CC55&0&1
Power Management Supported    No
Double Click Threshold    Not Available
Handedness    Not Available
Driver    c:\windows\system32\drivers\hidusb.sys (6.1.7600.16385,
29.50 KB (30,208 bytes), 14/07/2009 10:06 AM)

Hardware Type    Finger Sensing Pad
Number of Buttons    0
Status    OK
PNP Device ID    ACPI\STLC060\4&1A1D06D8&0
Power Management Supported    No
Double Click Threshold    Not Available
Handedness    Not Available
IRQ Channel    IRQ 12
Driver    c:\windows\system32\drivers\i8042prt.sys (6.1.7600.16385,
103.00 KB (105,472 bytes), 14/07/2009

-----------------------------------

I've googled for 3 weeks with no working results.

Even the touchpad-indicator applet installs but doesnt work.

Re sound output - headphones work with Fuduntu 14-10-RC2-64 but at
same time as laptop spkrs - no option to turn either off.

--------------------------

I've tried the latest Ubuntu 11.04/Open Suse 11.4/Fedora 15/Super OS
Linux 11.04/Berry 1.10 Live CDs etc without luck.

------------------

Any advice appreciated. There must be file(s) that can be manually
edited to prevent the touchpad activating on boot, and ditto for sound.

I know these are the problems on gets when buying the latest hardware.


Thanks in advance

Bill - very frustrated.


--
Grant Street
Senior Systems Engineer

T: +61 2 9383 4800 (main)
T: +61 2 938 34882 (direct)
F: +61 2 9383 4801 (fax)

Animal Logic

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