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Re: [SLUG] New Laptop Problems


Hi Bill,

have you tried booting with knoppix live cd?
(yes I know you've tried others)
Also there are winders live cd's like hirens that may boot and help diagnostics.

On the touchpad, sometimes there is a small button next to the touchpad that turns it off and on. I know... pretty obvious... but it happened to me once. I just wasnt' expecting a button there. Also is there a volume wheel near the audio... yeah I know pretty obvious too but sometimes you see it. Also touch sensitive buttons above the keyboard are sometimes used to turn hardware off and on. When the hardware is off they are sometimes not lit up. You have to know they are there.

Thanks,
Ben Donohue


On 2/06/2011 11:59 AM, gonzo01 wrote:
3 weeks ago I bought an MSI Cx640 laptop - 2nd Gen Sandy Bridge cpu, USB 3 etc.

I'm running LinuxMint 11 (latest)

Problems:-

1) cant turn off touchpad - when using mouse, pointer/entered text jumps all over the screen.

2) no audio from headphone/audio out port.

Excuse the long post, but here is info re system from both Mint and Windows 7-

MSIlaptop

$ lspci
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation 2nd Generation Core Processor Family PCI Express Root Port (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 00:16.0 Communication controller: Intel Corporation 6 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB Controller: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #2 (rev 05) 00:1b.0 Audio device: Intel Corporation 6 Series Chipset Family High Definition Audio Controller (rev 05) 00:1c.0 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 1 (rev b5) 00:1c.1 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 2 (rev b5) 00:1c.3 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 4 (rev b5) 00:1c.5 PCI bridge: Intel Corporation 6 Series Chipset Family PCI Express Root Port 6 (rev b5) 00:1d.0 USB Controller: Intel Corporation 6 Series Chipset Family USB Enhanced Host Controller #1 (rev 05) 00:1f.0 ISA bridge: Intel Corporation HM65 Express Chipset Family LPC Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 6 Series Chipset Family 6 port SATA AHCI Controller (rev 05) 00:1f.3 SMBus: Intel Corporation 6 Series Chipset Family SMBus Controller (rev 05) 01:00.0 VGA compatible controller: nVidia Corporation Device 0ded (rev a1) 03:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) 04:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)
05:00.0 Ethernet controller: Atheros Communications Device 1083 (rev c0)

---------------------

Mint touchpad info

linux mint 11 (HardInfo)

FSPPS/2 Sentelic FingerSensngPad

bus    0x11
vendor    2
product    0xf
version    0x0
connected to    isa0060/serio2/input0

----------------------
System Info Win7

Name    Conexant SmartAudio HD
Manufacturer    Conexant
Status    OK
PNP Device ID HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_1462109C&REV_1003\4&2B51D37D&0&0001 Driver c:\windows\system32\drivers\chdrt64.sys (8.54.0.0, 1.51 MB (1,581,184 bytes), 12/02/2011 12:23 AM)

Name    Bluetooth Audio Device
Manufacturer    Atheros Communications
Status    OK
PNP Device ID BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\8&232D02A9&0&000000000000_00000000 Driver c:\windows\system32\drivers\btath_a2dp.sys (1.0.0.0, 294.61 KB (301,680 bytes), 28/09/2010 5:13 AM)

Name    Intel(R) Display Audio
Manufacturer    Intel(R) Corporation
Status    OK
PNP Device ID HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_1462109C&REV_1000\4&2B51D37D&0&0301 Driver c:\windows\system32\drivers\intcdaud.sys (6.14.0.3074, 310.00 KB (317,440 bytes), 11/02/2011 4:11 PM)

-----------------------
Win7-Ss Info

mouse/touchpad

Hardware Type    USB Input Device
Number of Buttons    0
Status    OK
PNP Device ID    USB\VID_046D&PID_C05A\6&17E3CC55&0&1
Power Management Supported    No
Double Click Threshold    Not Available
Handedness    Not Available
Driver c:\windows\system32\drivers\hidusb.sys (6.1.7600.16385, 29.50 KB (30,208 bytes), 14/07/2009 10:06 AM)

Hardware Type    Finger Sensing Pad
Number of Buttons    0
Status    OK
PNP Device ID    ACPI\STLC060\4&1A1D06D8&0
Power Management Supported    No
Double Click Threshold    Not Available
Handedness    Not Available
IRQ Channel    IRQ 12
Driver c:\windows\system32\drivers\i8042prt.sys (6.1.7600.16385, 103.00 KB (105,472 bytes), 14/07/2009

-----------------------------------

I've googled for 3 weeks with no working results.

Even the touchpad-indicator applet installs but doesnt work.

Re sound output - headphones work with Fuduntu 14-10-RC2-64 but at same time as laptop spkrs - no option to turn either off.

--------------------------

I've tried the latest Ubuntu 11.04/Open Suse 11.4/Fedora 15/Super OS Linux 11.04/Berry 1.10 Live CDs etc without luck.

------------------

Any advice appreciated. There must be file(s) that can be manually edited to prevent the touchpad activating on boot, and ditto for sound.

I know these are the problems on gets when buying the latest hardware.


Thanks in advance

Bill - very frustrated.