[SLUG] Re: OT Open Source CRM Package

[Silvia Pfeiffer <SilviaPfeiffer1@xxxxxxxxx>]

Open Source CRM - just plug that into google search and it will tell
you.

We've been using SugarCRM for a bit and it's ok for our purposes. But
you have to evaluate the ones available for your purposes.

Cheers,
Silvia.


On 30 Apr, 17:04, Sonia Hamilton <so...@xxxxxxxxxxxx> wrote:
> On Wed, 2008-04-30 at 08:41 +0200, l...@xxxxxxxxxxxxx wrote:
> > We are looking for an Open Source CRM package that will take all e-mails
> > from Microsoft Outlook and export the mail folders from them into the CRM
> > package and have all the e-mails stored on the server so that all customer
> > details will be on the server. On the CRM package there can be levels of
> > security so that the md's data and the data for the staff are separate.
>
> Seems that you have 2 issues here:
>
> 1) getting the emails from Outlook
> 2) an Open Source CRM
>
> For 1), what details do want? Email address only? All email to that
> customer? Name? Is the email stored in .pst files on each user's
> workstation, or up on an Exchange server? If on an Exchange server, one
> way to access the emails would be to enable IMAP and get at the data via
> a perl script
>
> For 2) don't know. But I seem to remember Sridar posting about a package
> a few days ago.
>
> --
> Thanks,
> .
> Sonia Hamiltonhttp://www.snowfrog.nethttp://training.snowfrog.nethttp://www.linkedin.com/in/soniahamilton
> .
> Your manuscript is both good and original; but the part that is good is
> not original and the part that is original is not good - Samuel Johnson.
>
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