- To: slug@xxxxxxxxxxxx
- Subject: Re: [SLUG] Request/issue trackers - options?
- From: Dave Kempe <dave@xxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 06 Jun 2005 15:43:49 -0400
- Cc: slug@xxxxxxxxxxx
- User-agent: Debian Thunderbird 1.0 (X11/20050116)
slug@xxxxxxxxxxxx wrote:
Request Tracker
we have used it for ages.
it works pretty well. does its job of making sure stuff gets done.
doesn't really care about 'customers' - ie it has no room for details
about who an issue is happeining too, its just a issue, that needs
attention.
good stuff tho.
dave