Re: [SLUG] Experiences with Bliink / IInet

[Graham Smith <gqs@xxxxxxxxxxxx>]

On Fri, 11 Apr 2003 12:48, Mike MacCana wrote:
> Howdy All,
>
> I've currently got Optus cable, but I'm canceling the connection as 3GB
> for $77 a month isn't a reasonable price, and I'm tired of spending most
> of my month on a 28.8K connection. The relative speed of 1Mb cable vs
> 256Mb ADSL doesn't concern me.
>
> Bliink seems to be reasonably fair (either their 256+ Home plan or their
> SOHO256 business plan), but I thought I might ask the list about their
> service.
>
> The main thing that's got me worried is that they can't answer their
> phone. Both their 13 22 58 sales phones number and their Perth local
> sales phones number keeps hanging up. This isn't confidence inspiring,
> and puts a bit of a dampener on my excitement.
>
> Anyone here on Bliink? How reliable are they? What's the support like?
>
> Mike

Hi Mike,

I have been using iinet for about 6 months now and find their service to be 
quite good. At my office we are also using iinet. We have had one major 
outage there ( Telstra problem) and they provided a dial up to cover the 
outage period without charge. From the dealings I have had with their Tech 
support they were very responsive and helpfull.

I have had about 3 or 4 one hour outages that I'm aware of at home in the 6 
month period. 

-- 
Regards,

Graham Smith
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