SLUG Mailing List ArchivesSLUG Mailing List ArchivesAround about 0053h 17/09/2002, Andrew Lau emitted the following wisdom: > I'm finally getting cable installed next week, but I have a > few doubts on my mind at the moment. I told the guy who signed me up > over the phone that I had Windows XP which is of course a total lie! I > only have Debian GNU/Linux 3.0 installed (hi to the rest of the > debian-devel reading this). I did so because I've seen one too many > cases of "I refuse to even talk to you because we don't officially > support Linux" (this is happening at UNSW's own ISP as we speak). The tech "has to" install the Optus@Home software before he gives Optus@Home the green to authorise the account for 'net access. This may be avoided by social engineering, your mileage may vary. The simple solution is to have a vanilla Win?? box hanging around which the tech can play with. I had to cordon off part of where I was living to avoid the tech eyes looking upon the small data centre behind door number 1. > So what should I do? Ring them and ask them for a PCI Ethernet > setup instead and not bother about USB. How much extra do they charge > for it (nothing on their rate card about it)? If so, will they > over-react if I say I don't have Windows and refuse to install cable > over the phone? Has anyone had bad experiences with Optus technicians > who have Linux-phobia or refuse to give you an PCI Ethernet card on > demand? They should ask you if you would prefer the NIC or USB, go for the NIC, even if you are going the use the USB connection, either way you get a freebee ;) Regards, Pete. -- The real reason your computer crashed, thanx to the BOFH: "You need to install an RTFM interface."
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