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Re: [SLUG] FW: RECENT ADSL NETWORK PERFORMANCE

To: Karen Finn <kfinn@xxxxxxxxxxxxxx>
Subject: Re: [SLUG] FW: RECENT ADSL NETWORK PERFORMANCE
From: Graeme Robinson <graemer@xxxxxxxxxxx>
Date: Wed Jul 25 18:14:01 2001
Cc: <bong@xxxxxxxxxx>, <slug@xxxxxxxxxxx>

Awlright!  I called a week ago and requested a month's free service after
specifying all the outages suffered (I've been logging them) over the past
three months.  Call person was embarrassed and said they would escalate it
-sounds like I wasn't the only one doing this!

On Wed, 25 Jul 2001, Karen Finn wrote:

> Yey, Telstra is admitting they have a problem, and compensating us for
> it =)

Follow-Ups:
- RE: [SLUG] FW: RECENT ADSL NETWORK PERFORMANCE
  - From: Doug Stalker

References:
- [SLUG] FW: RECENT ADSL NETWORK PERFORMANCE
  - From: Karen Finn

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