[SLUG] Re: [Oz-ISP] Telstra proxy cache

[Reuben Farrelly <reuben-ausisp@xxxxxxxx>]

Yes, sydney.cache.telstra.net was dead since about 6am this morning until 
about 2pm today.  I don't know if other regions were affected however 
sydney.cache was also very slow yesterday afternoon and there were 
apparently some nasty problems within their core network.

When I spoke to someone at about 9:30am this morning who acknowledged the 
problem with the service being dead, a techie was being despatched to 
attend to it.  They weren't even aware of the problem when I called, and 
based on my logs it appears to have been broken from about 6am onwards.

I was told that I could expect an outage notice "on Monday morning" as the 
person I spoke to didn't have access to that part of the system, nor was he 
able to list this as a fault on the web site.

Of course, I shouldn't forget, proxy cache is mentioned on their website as 
a non critical service and faults are only fixed "during business hours" so 
we should of course be counting ourselves lucky that it was being fixed at 
all..

At least the BPD people I did get to speak with were polite and helpful, 
even if it was hard to get through to them.

Reuben



At Saturday 01:04 PM 18/11/2000 +1100, Howard Lowndes wrote:
> Is anyone else noticing particularly slow response thru Telstra's proxy
> caches
>
> --
> Howard.
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