RE: [SLUG] Canon Printers

[George Vieira <georgev@xxxxxxxxxxxxxxxxxxxxxx>]

I used to be the repair agent for Canon printer and the older printer that I
used to repair (bjc200,210,etc...) definitely do text.

I am pretty sure that most of them do print in text and the only ones that
don't are the Windows Printing System printers. THEY are definitely not text
printers.

I have contacts at Canon who know more than their stupid Customer Service
people as those people look up the manuals and know sh%& about their stuff..
If anybody is seriously interested please email direct and DO NOT put the
words SLUG in the subject area and I'll find out the real story..

Manily the Laser printers are now non text but it's been a while since I
repairs then (thank God).


-----Original Message-----
From: Aussie [mailto:aussie@xxxxxxxxxxxxxx]
Sent: Saturday, July 08, 2000 2:43 AM
To: Slug List
Subject: Re: [SLUG] Canon Printers


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On 8 Jul 00, at 1:35, Steve Kowalik wrote:

> Aussie,
>  Plain text support removed from Canon printers!? What weeds have
> you been smoking? Or getting information from? The main job of a printer
> is handle text/stuff dumped onto it...if it can't print plain text, and
> needs a Windows driver to encode it, then Canon can go and get knotted...
> (bad day today)

  That's EXACTLY what I told the guy at Canon when he told me that the don't

handle plain text anymore. The only way printers can produce text is to
encode 
it internally from the plain-text received from the port. Canon has decided 
that this costs too much and they can save about $5 a printer by not
including 
inbuilt translation from plaintext to printed characters.
  I have personally tested a couple of the Canon printers (BJC2000, BJC265SP

and BJC5100) and I can verify that plaintext is NOT printed by the printer
at 
all.
  While the manuals appear to indicate that the printers will handle MS-DOS,

this is merely the spooling of those print jobs, the plain text output is
sent 
to the printer which then is unable to print it.
  I have indicated to Canon that I will no longer by recommending their 
printers to any customers, as my customers require printers that are able to

handle plaintext.
  If anyone knows which HP printers still support plaintext or if any of the

cheaper Epson's support plaintext, please let me know.

Aussie


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