SLUG Mailing List Archives
RE: [SLUG] hrmm.. go Telstra
- To: Jamie Honan <jhonan@xxxxxxxxxxxxxxxx>, jw@xxxxxxxxxxx
- Subject: RE: [SLUG] hrmm.. go Telstra
- From: Jon Biddell <jon@xxxxxxxxx>
- Date: Fri Aug 25 21:45:37 2000
- Cc: slug@xxxxxxxxxxx
- Organization: Bowen Mountain Systems
- Reply-to: jon@xxxxxxxxx
> >This is where you have to ask if you are putting your own views ahead of
> >user requirements. If a user (not an admin) sees Exchange and likes it
> >then trying to tell them that they are wrong because you know better
> >than they do is pure intellectual arrogance. Users ask for things.
> >Programmers and admins should cater to their needs - after all that is
> >what we are here for.
Where does "corporate standards" come into it (whether or not you agree
with them - and I don't with most of ours !!)
When you get a (l)user asking for Exchange, another asking for Outlook,
another NOtes, another Popmail - who wins ? Do you implement the
lowest common denominator and install an SMTP/POP solution (Where
does Notes fit in here) ?
No, our job as IT professionals is to LISTEN to the users requirements
(or rather REQUESTS), analyse these, apply whatever corporate standards
esist to them and then explain why the user can't have 57 different
email programs, and why the user WILL use X. the same as everyone else.
And any IT manager that doesn't back up his staff in this situation
isn't fit to manage a public toilet, IMHO.
"It is irresponsible to connect a Windows machine
to the Internet" ....... John Wiltshire (SLUG)