SLUG Mailing List Archives
RE: what users want (was RE: [SLUG] hrmm.. go Telstra)
- To: slug@xxxxxxxxxxx
- Subject: RE: what users want (was RE: [SLUG] hrmm.. go Telstra)
- From: John Wiltshire <jw@xxxxxxxxxxx>
- Date: Thu Aug 24 16:26:09 2000
From: davidf@xxxxxxxxxxxxxxxxxx [mailto:davidf@xxxxxxxxxxxxxxxxxx]
>yes but not like that. Users shouldn't be allowed to ask for a
>specific thing like Exchange. They should describe what they want
>to achieve and let the IT people design and implement the best
Sure. I wasn't disagreeing with that.
>Your "intellectual arrogance" bit is completely wrong. Do you call
>your doctor intellectually arrogant when she refuses to prescribe
>you drug X and instead gives you a packet of cough lollies?
>Of course not (hopefully!) because you're paying for/obtaining
>their advice and services because they're an expert in that
>field and you aren't.
I probably didn't express myself properly. I apologize for that.
I would call a doctor intellectually arrogant if they prescribed a
particular brand of medicine and refused to look at any others. I would
call them intellectually arrogant if they dismissed alternative therapy as
"worthless feel-good crap". A doctor should propose solutions to your
problems which include more expensive brands with chocolate coating or less
expensive brands with rough edges.