Re: [slug-chat] Free Beer for Win98/Digital Cam Problem

["David Kempe" <david@xxxxxxxxxxxxxxxxxx>]

> Basically, customer has Pinnaclesys DVStudio Plus (video editing) on
> Win98. This involves a firewire card and digital camera. As is typical
> with Win98, the software works, by itself, but has problems with other
> stuff.

Isolation is a great troubleshooting technique. Perhaps you can chuck out
any stuff that is not needed and start from just one extra, then another and
test etc.

>
> Two major problems.
> Before it can capture to the hard disk, it tests it and requires >4K/sec
> transfer. The tests come back with ranges from 357bytes/sec to 19K/sec.
> Any ideas on this one. It is a new Fujitsu 30GB IDE DMA standard speed.
> It is on the secondary controller by itself.
>
> There is definitely something doing something in the background when the
> test is being run as sounds happen when testing. Any ideas on tracking
> this rogue down? And what is the Ein95/98 equivalent of Checkit?
>

I don't know checkit but i always use msconfig (Run -> msconfig) then go to
the startup tab. Also check that the drive is not using any compatilibyt
mode stuff. This is in system properties (rclick on my computer then
properties). Make sure everything is full.
Probably also a good idea to make sure there is no swap on this drive.


>
> Second problem is sound. It takes it sound to and from the sound card,
> and basically it has lost the sound card. When it captures, you can
> display the tape on the screen and listen in, but this has disappeared.
>
> Soundcard is a Creative Vibra 128 (PCI). Side question, what controls
> the legacy card settings in autoexec.bat. It keeps putting the interrupt
> to 7, which conflicts with parrallel port.
>

Yeah remove all the stuff out of autoexec.bat Its pretty dedundat for win98.
I try to have nothing in that or config.sys. you can try by remming it all
out then if somehting doesnt work unrem it. Ill bet everything will work
better with less stuff in autoexec and more in 32bit drivers etc.


> The motherboard is an Asus P5???.
>
> Basically, clean install, and the software worked. Started adding other
> software, like HP scanner and CD writer and problems started. Pinnacle
> were real helpful and said their software has problems differentiating
> between a parallel port scanner and the firewire camera and these should
> really be on seperate systems.
>
The HP scanner may have a parrallel port detection util that interferes with
nearly anything. problem is that it may not run unless the agent is there.
So you prob have to choose between LPT agent or decent stability in any
other software.

Hope that helps

dave